Online Library Resources During Covid

LIBRARY ACCOUNT AND TECH HELP CONTACT INFORMATION

• While we are closed, you can email your library account questions to: elaclibrarycirculation@gmail.com or nga@laccd.edu.  In the subject line of your email, please type either CIRCULATION HELP or TECH HELP.  
• We are also available to chat using the box "Chat with a Circulation or IT Staff." To get started, type in your name and click on "Start Chat" and select your circulation or tech question/issue.
• If the chat box is offline, you may also text or call us at 323-393-3262. Leave a message and a staff member will return your phone call.

Library Account FAQs

• I would like to return library materials.  If the library is closed, what should I do?

Due to COVID-19, we cannot accept items right now. You may return items when we're cleared to reopen.

• My borrowed items are due soon, what should I do while the library is closed?

All library materials have been extended until Feb 5, 2022.  Return them when we're cleared to reopen.

• I would like to return lost items or pay for them.  What do I do?

We cannot accept items right now. You may return items when we're cleared to reopen.  While the library is closed, you can request to pay for lost item replacement fees online via the SIS portal.  Please submit a request to pay online via chat, email, or text.

• I have a hold on my student account, who do I contact to resolve it?

All library holds have been temporarily lifted. If you have questions, contact us using the methods outlined above.