Library Services and Policies

Computer, Printing, and Wi-Fi Login Instructions

ELAC Library Computer Use and Tech Help Desk Policies

Computer Use Policy

1. You must be a currently enrolled ELAC student with an ACE account to use the computer workstations.
2. No personal software can be installed.
3. Preference will be given to students who use the computers for course assignments; students engaging in non-academic activities may be asked to give up their seat when students are waiting to use computers for academic assignments.
4. Viewing offensive or pornographic materials is prohibited.
5. Anyone found violating these policies will be asked to leave, and repeat violators may lose their privilege to use library computers. Students who damage equipment may face disciplinary, civil, or criminal action.
6. If you have any questions or concerns, or need to report a violation, please talk to a librarian at the Research Help Desk or to staff at the Circulation Desk.

Tech Help Policy

Our dedicated Library Tech Help Desk staff are here to help students with computers, printing, scanning, and standard software in the library lab.

Please note that Help Desk staff are not assigned to:

• Assist with personal, non-college-related business
• Tutor students

Software and Equipment Support

We assist users with operation of East Los Angeles College's standard software and web applications, computer equipment, and peripherals. Tech help includes:

• Standard software applications such as word processors, spreadsheets, database management, and presentations
• School related web applications such as Canvas, student portal, and LACCD email
• Wi-Fi
• Library-administered desktop computers, laptops, and related equipment

LACC District Computer and Network Use Policies

• To view the "Computer and Network Use" policy, go to Computer and Network Use - Code AP 3720

​Saving Documents

• Save your work frequently to prevent losing data in the event of a power outage or computer malfunction
• Do not save documents on the computer hard drive. Files are wiped out after computer restarts
• Save your work on a USB flash drive or student network drive "S" (For student computer only)

Wi-Fi Access (Login with your LACCD SIS account)

• The East Los Angeles College and the library provide wireless access to students, faculty, and staff. This service provides wireless data network access for mobile computing devices such as laptops and smartphones 
• For wireless setup assistance, speak to an IT personnel available in the library

ACE Login Information (for Computers)

• Username = Student ID Number
• Password = ElacMMDD
• For questions regarding your ACE, check https://www.elac.edu/offices/it/ace

Updated 10/18/2022 AN

Chromebooks

• Chromebooks can be checked out by ELAC students with a valid ELAC student ID card
• Chromebooks are available for either a four-hour on-campus checkout or a semester loan, subject to availability.
• Chromebooks are available at the Tech Help Desk
• Prior to borrowing the device, a Borrower Agreement must be completed and signed each semester or intersession.  

MacBook Pro / Air

• MacBook Pro can be checked out for the semester by ELAC students with a valid ELAC student ID card
• MacBook Air can be checked out for four hours for on-campus use
• MacBooks are available at the Tech Help Desk
• Prior to borrowing the device, a Borrower Agreement must be completed and signed each semester or intersession.  

HP Laptops

• HP laptops can be checked out for four hours for on-campus use or for the semester (depending on availability) by ELAC students with a valid ELAC student ID card
• HP laptops are available at the Tech Help Desk
• Prior to borrowing the device, a Borrower Agreement must be completed and signed each semester or intersession.  

Updated 5/31/24 AN

This form must be completed in the presence of the library IT staff.

Printing

• Printing is available for all library student computers
• Your LACCD SIS account login is required for printing
• To add funds, use the kiosks available in the library with your LACCD SIS account.
• To print, send documents to the printing system located inside the Print Center
• Cost for printing: 5 cents/page (black and white), 25 cents/page (color)

Wireless Printing 

• To print documents from a portable device, go to: https://tbs.eprintit.com/portal/#/ppl/upload/ELAC  
• Wireless printing app is available at Apple Store | Google Play
  • Charge for printing: 5 cents/page (black and white), 25 cents/page (color)

Copying (Copiers)

• Copiers are available on the first floor
• For help using the copy machines, please ask for help at the Circulation or Tech Help desk
• Copying cost:  Check at the Circulation or Tech Help desk

Updated 10/18/22 AN

Computer Lab Hardware and Software

Express Workstations (1st and 2nd floor)

• There are 24 Windows express workstations available for use
• The computers are restricted to quick use purposes  

Open Lab Workstations 

• There are 109 Windows and 4 Mac workstations available for use

Southeast Library Open Lab Workstations (Currently Closed)

• There are 20 Windows workstations available for use, and one (1) community computer for non-students

Software Installed on Library Computers

• Microsoft Office
  • MS Word 
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • MS Access
• Edge
• Firefox
• Chrome
• Adobe Reader
• Adobe Digital Editions 4.5
• JAWS 2024
• ZoomText 2024

ADA Workstations 

• One (1) dedicated Windows computer is available for use by students with disabilities
• A document enhancer (Alladin) is also available for use 
• A dedicated ADA printer is currently available.  If you need assistance with printing, please go to the Tech Help desk

Audio/Headphones

• All library computers are set on mute
• You may use personal headphones at a low volume (so as not to disturb others) if needed

Document Scanner 

• Five (5) document scanners are available for faculty, staff, and students
• There is a 30-minute time limit on the use of the scanner, unless there is no other patron waiting in line
• Library patrons can easily scan newspapers, magazines, documents or books directly without cutting or damaging them

Multi-Device Charging Stations

• There are two charging stations available located by the entrance of the library
• Library patrons can now charge their portable devices anytime during our hours of operation

Portable Battery Packs

• There are 30 battery packs available for two-hour in-house use. 
• Battery packs are capable of charging laptops, phones, and other portable devices.
• Checkout at the Tech Help desk

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Classrooms

Library Room 101

• There are 38 student computers available for use.
• Reserved for instructional use.

Library Room 103

• There are 48 student computers available for use.
• Reserved for instructional use.